When you speak in such a way, others love to listen to you and listen in such a way that others love talking to you. It shows you value your team by actively listening to their concerns, feedback or suggestions. I sometimes wonder why companies ask their employees for their feedback when, time and time again, they never listen to what their employees are saying. I can remember during many meetings I attended, the routine was always the same coming to the end of the meetings, “anyone have any suggestions, feedback or questions for the management team?” the CEO always asked. So many people always voice their concerns or offer some form of suggestion. Still, nothing came from any of it; I can distinctly remember watching the managers at the front table when people were talking, and no one seemed remotely interested in anything anyone was saying. It was so glaring and so disrespectful. But you know what was ironic? I’ve heard some of these same managers complain that “my employees won’t speak up” and label them as bad or uncaring employees, but these same “leaders” should look in the mirror and ask themselves how their people ended up that way. When someone is sharing their ideas and feedback, and they are not taken seriously, at some point, that person will become very quiet, and the worst thing for any organization is when their most passionate employees become quiet. Check out our new Amazon Best Seller, “Unlock The Hidden Leader, Become The Leader You Were Destined To Be,” by simply clicking the link below. https://geni.us/4JmlQU #giffordthomas #leadershipfirst #leadership #executivesandmanagement
Please say this louder! As a partially to profoundly Deaf person this needs to be said more and more. There’s a huge difference between just listening and actively listening. The difference is how much to do you listen to understand or are you listening only to what to say what you wish to say? Thus allowing assumptions to be made. This also applies to written word too. How often do you Re read someone’s email or txt and not be tempted to put onto it the tone you yourself assume they have written it with? In Deaf communication when in email or txt there is no tone. We cannot see your facial expressions so that context is missing. It is simply factual. It would be a huge move in the right direction to bridging the two cultures if hearing people understand this very point. 😊. The use of emojis help us add context. Yet they are deemed not acceptable in hearing culture emails and business written communication. Think on this the next time you communicate with anyone. Us Deaf rely on non verbal communication and visual communication through facial expressions and sign language.
I cultivate the fine art of active listening more than at any previous point in my career. I'm not throwing roses at myself, but I humbly acknowledge that I was not a good listener in the early days of my career. Typically, I could not wait to chime in before the speaker was finished expressing their thoughts. As a mediator and ADR specialist, listening is critical to the success of my clients, as well as to mine. Many years ago, a performance improvement consultant on my team recommended offering a listening seminar to our client. I scoffed at the idea which with 20/20 hindsight was indeed appropriate. I exhibited my immaturity from which I luckily recovered to value the importance of listening. Eventually, I did less talking and more active listening. How else can you determine what is needed without being presumptuous? In parallel with my ADR career, I draw on my experience as a strategic/consultative sales executive. The client's financial, personal and "unmet" needs must be uncovered and addressed in sales with the same formula at play in mediation and negotiation. Listening is the communication medium in both situations. I am a true believer!
Sadly some leaders listen to respond rather than listen to understand! Epic fail and demonstrates extremely poor leadership! One of the difference’s between being a manager and being a leader. A leader listens to understand, a manager listens to respond.
Great share 🌟
True impact comes from listening, not just speaking
If more people listen than speaking, you would literally have less problems.
I👂hear ya loud loud n clear👊
That's good...
I loved this one so much had to repost 😍 such a valuable piece of wisdom,
Lead Electrical Engineer
2wTHIS